Live Workspot Webinar
What We Heard About AI at ServiceNow World Forum
What’s Working, What’s Getting Harder, and What IT Needs Next
We talked with hundreds of IT professionals at ServiceNow World Forum about their AI initiatives, challenges and successes. Join us as we share what we heard, and compare it with what you’re seeing through live audience polls and discussion.
Join the webinar to explore:
- AI costs are climbing as token consumption grows and organizations deploy more agents
- Agent sprawl is creating new governance and security challenges for enterprise IT
- AI agents need to work across applications, not just within ServiceNow, browsers or applications with APIs
- IT is being asked to bring AI agents to the rest of the business, including HR, Finance, Legal and Operations
- What IT leaders told us is working today, and where they’re still struggling
- What we learned from a remarkable week in enterprise AI, from conversations at ServiceNow World Forum to the broader AI vision presented at Dreamforce
DATE AND TIME
October 1st, 2026 | 11:00AM PST
MEET THE SPEAKERS
Join our GUIDE AI experts to hear what we learned from hundreds of conversations with IT professionals at ServiceNow World Forum, and explore how GUI agents can automate workflows across ServiceNow, Windows applications, web applications and files, even when APIs aren’t available, while giving IT greater control over access, execution and AI spend.
Brad Peterson
Field CTO, GUIDE (by Workspot)
Amitabh Sinha
CEO, Co-Founder GUIDE (by Workspot)